Privacy Policy

Kana Kreates is operated as a sole trader creative consultancy (“Kana Kreates”, “we”, “us”, “our”). We provide brand strategy, video production, jingles, and social-first creative services.

For any privacy enquiries, please contact us at: hello@kanakreates.com

We may collect the following categories of personal data:

• Contact information — your name, email address, and any project details you provide via our contact form.
• Usage data — pages visited, time on site, clicks, and referral source, collected only if you consent to analytics cookies.
• Technical data — IP address (anonymised), browser type, device type, and operating system, collected only if you consent to analytics cookies.

We do not collect sensitive personal data (e.g. health, religion, financial details).

We use your personal data for the following purposes:

• To respond to enquiries — when you submit our contact form, we use your details to follow up on your project request.
• To improve our website — with your consent, we use anonymised analytics to understand how visitors use our site so we can improve content and usability.

• Contract / pre-contractual steps — processing your contact form enquiry to take steps prior to entering a services agreement.
• Consent — analytics and tracking cookies are only set after you explicitly accept them. You may withdraw consent at any time via our Cookie Policy page.
• Legitimate interests — maintaining website security and preventing fraud.

If you consent to analytics cookies, we use PostHog (PostHog, Inc.) to collect anonymised usage data. PostHog processes data on our behalf as a data processor.

• PostHog is configured to use an EU data region (eu.posthog.com).
• No analytics data is collected until you accept cookies.
• You can reject or withdraw consent at any time — see our Cookie Policy.

For more information, see PostHog’s privacy policy at posthog.com/privacy.

• Contact enquiries — retained for up to 2 years after our last communication, or until you ask us to delete your data.
• Analytics data — retained by PostHog in accordance with our configured retention period (up to 1 year). You can request deletion at any time.

You have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — ask us to correct inaccurate data.
• Right to erasure — ask us to delete your personal data (“right to be forgotten”).
• Right to restrict processing — ask us to limit how we use your data.
• Right to data portability — receive your data in a portable format.
• Right to object — object to processing based on legitimate interests.
• Rights related to automated decision-making — we do not carry out automated decision-making or profiling.

To exercise any of these rights, email us at hello@kanakreates.com. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal data. Our website uses HTTPS encryption. Access to personal data (e.g. contact enquiries) is restricted to authorised personnel only.

No method of internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

Our website may contain links to third-party sites (e.g. Instagram, TikTok). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

If you have concerns about how we handle your data, please contact us first at hello@kanakreates.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.